FROM FIRST CONTACT TO EVERYDAY LIFE
Arranging home care
in Vienna
The first conversation provides a starting point for a suitable match. Needs, tasks and costs should be understood before support begins.
01
The first conversation
The situation at home, the support needed, language preferences and a possible start date are discussed. An enquiry does not commit the family to an arrangement.
02
Home visit and caregiver matching
After the first conversation, a home visit helps clarify the support needed, daily routines and conditions in the household. Suitable caregivers are then selected according to experience, availability and the family’s expectations.
03
The agreements
Services, responsibilities and costs are explained before the start. The caregiver's remuneration is presented separately from coordination services.
04
The ongoing connection
After support begins, a direct contact remains available for organisational questions, feedback and adjustments to the arrangement.
Understanding the costs
A specific offer requires an understanding of the support needed. Caregiver costs, coordination and any additional agreed services are presented separately. Current eligibility for public support should be checked with the responsible authorities.
THE FIRST CONNECTION
A calm conversation.
A good place to start.
Dobre Stefan Iulian is a direct contact for questions about home support or working together.